Hello,

My ties with Ubuntu are deep, so I decided to write and share an install script for Zenoss 4.2.0. I've tested it with multiple installations, and so far everything is working like it should.

Any beta testers?

Notes: Ubuntu 12.04.1 x64 Server, fresh install, fully patched

Links: Blog Post with notes and full script

What would be the proper method to get Ubuntu as a supported operating system? I'm new to this community.

Hi,

i've an issue upgrading my test install 2.5.2 to 3.0rc1

Daemon: zeoctl Error: no program specified; use -p or -C
For help, use /opt/zenoss/bin/zeoctl -h

what can i try?

i found this issue in a ticket ---> http://dev.zenoss.com/trac/ticket/6629 (but the resolution is a won't fix)

Here my upgrade step:

1- install fresh zenoss 2.5.2 on a test machine

2- restore 2.5.2 backup on the test machine

3- remove not 3.0 ready zenpack

4- install pre-upgrade zenpack and wait until zencatalog ends.

5- upgrade zenoss from 2.5.2 to 3.0 rc1

Regards

Andrea

I sure hope someone can help me figure this out.  Been through all the logs, forums, and anything else I can think of, so as a last resort, I'm reaching out the community.  I'm not a power linux user by any means, but  know enough to be dangerous, to give you some background.   All we need is simple monitoring and alerting, but without Zenhub, we don't get alerts, which isn't good.  Zenhub won't stay running for a more than 2-3 days at this point, and it's been that way for months.  There's nothing in the zenhub log.  It just stops.  I found this in zencommand log, which is the most information I can find on the issue.

2012-08-10 21:35:52,849 ERROR zen.zencommand: ZenHub is down

Traceback (most recent call last):

  File "/usr/local/zenoss/zenoss/Products/ZenRRD/zencommand.py", line 704, in doFetchConfig

    self.setPropertyItems(driver.next())

  File "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 64, in result

    raise ex

HubDown: ZenHub is down

2012-08-10 21:35:53,342 ERROR zen.zencommand: ZenHub is down

Traceback (most recent call last):

  File "/usr/local/zenoss/zenoss/Products/ZenRRD/zencommand.py", line 752, in start

    driver.next()

  File "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 64, in result

    raise ex

HubDown: ZenHub is down

2012-08-11 03:35:53,484 ERROR zen.zencommand: ZenHub is down

Traceback (most recent call last):

  File "/usr/local/zenoss/zenoss/Products/ZenRRD/zencommand.py", line 704, in doFetchConfig

    self.setPropertyItems(driver.next())

  File "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 64, in result

    raise ex

HubDown: ZenHub is down

2012-08-11 03:35:53,685 ERROR zen.zencommand: ZenHub is down

Traceback (most recent call last):

  File "/usr/local/zenoss/zenoss/Products/ZenRRD/zencommand.py", line 752, in start

    driver.next()

  File "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 64, in result

    raise ex

We are running this on Ubuntu Linux 12.04.1 and Zenoss is the latest version: Zenoss 3.2.1.

I'd truly appreciate some help in getting this fixed.  Please let me know if there is any other information I can provide.  Thank you in advance.

Hello there

As the name suggests, I cannot zoom, neither in nor out, on my graphs. I've tried in FireFox and Internet Explorer, no difference.

I am running Zenoss Version 3.1.0 on CentOS.

Thanks in advance

Best Regards,

Brian Pedersen

• Maps can have arbitrary images as backgrounds.
  
• Maps can contain devices or submaps
• ZenPack contains drag and drop editor
• Nodes images can be set to user icons, and their labels can be positioned on any side of the icon, or ommitted entirely
• Portlet allows you to navigate through the maps, and updates itself
• A map's status is dependant on the status of any nodes or submaps on it.
  
• Edges can be plain lines, or arrows showing the amount of bandwidth on the interface they represent

The actual implementation of the portlet and the map editor is fairly solid right now. We are currently monitoring about 1800 devices, most of which have placed into these hand-drawn maps. The individual maps load very quickly, and the portlet updates the map image seamlessly every 30 seconds.

I am not very familiar with zope, and the more I try to learn, the less it makes sense to me. There are a number of issues I am trying to solve that I would love some help with:

• The map editor is implemented as a tab in the Locations section. Each Location has a custom_map property that contains all the information needed to draw a map. I seem unable to make the tab show up consistently though. When I set a recursive function to add it to all the Location objects, it works on some and not the others.
  
• I would like to find a way to make the tab show up for new Locations as well. I have tried monkey patching the base Location as well as the class it derives from, but neither seems to work.
  
• The map drawing code relies on PIL. There is a namespace conflict between one of the PIL modules (ImageFile) and zenoss. I had to modify PIL slightly to avoid the conflict. Is there some way I can include this with the zenpack? Or is there some other api I should be using to draw the images.

Hey

I'm a complete newbie in Zenoss.

Just installed 4.2 on CentOS 6.3 using the auto deploy script

Have an alert "SNMP agent down - no response received" on localhost (the machine that zenoss is installed on)

Have no idea what to check next..

Searched the forums, Restarted the zenperfsnmp, but it didn't help..

Will appreciate any assistance.

Many thanks,

 

 

2008-10-03 17:47:45 INFO zen.ZenActions: processed 1 rules in 0.01 secs
2008-10-03 17:48:45 INFO zen.ZenActions: Processed 0 commands in 0.000045
2008-10-03 17:48:45 WARNING zen.ZenActions: SELECT prodState,firstTime,facility,eventClassKey,agent,dedupid,manager,Location,ownerid,stateChange,eventClass,id,DevicePriority,suppid,priority,DeviceClass,eventKey,monitor.,evid,eventClassMapping,component,clearid,DeviceGroups,eventGroup,ntevid,device,severity,count,message,summary,eventState,lastTime,ipAddress,Systems,severity,summary, evid FROM status WHERE (prodState <= 1000) and (eventState = 0) and (severity >= 2) AND evid NOT IN (SELECT evid FROM alert_state WHERE userid='admin' AND rule='Testing' )
2008-10-03 17:48:45 ERROR zen.ZenActions: action:Testing
Traceback (most recent call last):
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 220, in processRules
self.processEvent(zem, ar, actfunc)
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 246, in processEvent
for result in self.query(q):
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 182, in query
curs.execute(stmt)
File "/usr/local/zenoss/python/lib/python2.4/site-packages/MySQLdb/cursors.py", line 137, in execute
self.errorhandler(self, exc, value)
File "/usr/local/zenoss/python/lib/python2.4/site-packages/MySQLdb/connections.py", line 33, in defaulterrorhandler
raise errorclass, errorvalue
ProgrammingError: (1064, "You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'evid,eventClassMapping,component,clearid,DeviceGroups,eventGroup,ntevid,device,s' at line 1")
2008-10-03 17:48:45 INFO zen.ZenActions: processed 1 rules in 0.01 secs

Hello all,
we've got problem with WMI. Calling WMI (Windows 2003) from Zenoss
gives error message. (There is right zWinPassword and zWinUser in
zProperties, of course).

The same error gives program wmic too:

# /usr/local/zenoss/common/bin/wmic -U USERTEST/Administrator%password //10.1.1.50 "select * from Win32_ComputerSystem"
[librpc/rpc/dcerpc_util.c:1290:dcerpc_pipe_auth_recv()] Failed to bind to uuid 4d9f4ab8-7d1c-11cf-861e-0020af6e7c57 - NT_STATUS_END_OF_FILE
[librpc/rpc/dcerpc_connect.c:790:dcerpc_pipe_connect_b_recv()] failed NT status (c0000022) in dcerpc_pipe_connect_b_recv
[wmi/wmic.c:196:main()] ERROR: Login to remote object.
NTSTATUS: NT_STATUS_ACCESS_DENIED - Access denied

When we have tested WMI locally in Windows 2003 all has been all right.

Would somebody tell me there is problem and how solve it?
Thank you very much for your help.
Have a nice day.

Hello,

My ties with Ubuntu are deep, so I decided to write and share an install script for Zenoss 4.2.0. I've tested it with multiple installations, and so far everything is working like it should.

Any beta testers?

Notes: Ubuntu 12.04.1 x64 Server, fresh install, fully patched

Links: Blog Post with notes and full script

What would be the proper method to get Ubuntu as a supported operating system? I'm new to this community.

Hi all,

Yesterday i learned that zenoss 4.2 has being released. how can't install it on ubuntu server 12.04 ?

Because i cannot see the .deb or the tar files to download on zenoss web site.

Hello,

I'm having trouble getting snmp configured for one of my servers. I'm able to get a result from the command "snmpwalk localhost -c public -v1" on the machine itself, but I'm unable to get anything but a timeout error when using the snmpwalk command in Zenoss.

I've looked through the "Configuration of NetSnmp for use with Zenoss" (http://community.zenoss.org/docs/DOC-2502) and "How to Troubleshoot SNMP" (http://community.zenoss.org/docs/DOC-2538) documentation and used the suggested configurations. I've also double-checked my user/pass settings in the device's zProperties, but am still unable to get a response.

It's a *nix boxed used for storage, so no mysql/apache/etc. Does anyone have any idea what else might be causing the problem?

Thanks.

-interploy

• Maps can have arbitrary images as backgrounds.
  
• Maps can contain devices or submaps
• ZenPack contains drag and drop editor
• Nodes images can be set to user icons, and their labels can be positioned on any side of the icon, or ommitted entirely
• Portlet allows you to navigate through the maps, and updates itself
• A map's status is dependant on the status of any nodes or submaps on it.
  
• Edges can be plain lines, or arrows showing the amount of bandwidth on the interface they represent

The actual implementation of the portlet and the map editor is fairly solid right now. We are currently monitoring about 1800 devices, most of which have placed into these hand-drawn maps. The individual maps load very quickly, and the portlet updates the map image seamlessly every 30 seconds.

I am not very familiar with zope, and the more I try to learn, the less it makes sense to me. There are a number of issues I am trying to solve that I would love some help with:

• The map editor is implemented as a tab in the Locations section. Each Location has a custom_map property that contains all the information needed to draw a map. I seem unable to make the tab show up consistently though. When I set a recursive function to add it to all the Location objects, it works on some and not the others.
  
• I would like to find a way to make the tab show up for new Locations as well. I have tried monkey patching the base Location as well as the class it derives from, but neither seems to work.
  
• The map drawing code relies on PIL. There is a namespace conflict between one of the PIL modules (ImageFile) and zenoss. I had to modify PIL slightly to avoid the conflict. Is there some way I can include this with the zenpack? Or is there some other api I should be using to draw the images.

I've been through these forums a bit trying to find the best way to get SMS alerts out of Zenoss.  There are several threads on the issue and a variety of solutions are presented.  Some seem to work, some don't.  Some use zensnpp, some don't.  None of them seem easy to implement.

Here's the goal:  I have an external modem and access to a dial-up SMS gateway service.  I'd like to have certain critical events trigger an SMS alert that will go out the modem and show up on three or four cell phones (one of them mine).  What's the easiest, best-supported way to get this done?

I have considered using web-based SMS gateways to get this done, but that is unsatisfactory.  We have a non-redundant Internet connection.  If it goes down, no alerts will ever go out, thus the modem.  POTS lines just don't go down, even in a power failure (and a UPS will keep Zenoss and the modem alive long enough to let us know the power is out).

Can somebody help a poor guy out? I'm pretty sure I'm not the only one out here who'd like a relatively quick, non-hacked-together solution to this problem.

Thanks in advance!

 

 

2008-10-03 17:47:45 INFO zen.ZenActions: processed 1 rules in 0.01 secs
2008-10-03 17:48:45 INFO zen.ZenActions: Processed 0 commands in 0.000045
2008-10-03 17:48:45 WARNING zen.ZenActions: SELECT prodState,firstTime,facility,eventClassKey,agent,dedupid,manager,Location,ownerid,stateChange,eventClass,id,DevicePriority,suppid,priority,DeviceClass,eventKey,monitor.,evid,eventClassMapping,component,clearid,DeviceGroups,eventGroup,ntevid,device,severity,count,message,summary,eventState,lastTime,ipAddress,Systems,severity,summary, evid FROM status WHERE (prodState <= 1000) and (eventState = 0) and (severity >= 2) AND evid NOT IN (SELECT evid FROM alert_state WHERE userid='admin' AND rule='Testing' )
2008-10-03 17:48:45 ERROR zen.ZenActions: action:Testing
Traceback (most recent call last):
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 220, in processRules
self.processEvent(zem, ar, actfunc)
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 246, in processEvent
for result in self.query(q):
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 182, in query
curs.execute(stmt)
File "/usr/local/zenoss/python/lib/python2.4/site-packages/MySQLdb/cursors.py", line 137, in execute
self.errorhandler(self, exc, value)
File "/usr/local/zenoss/python/lib/python2.4/site-packages/MySQLdb/connections.py", line 33, in defaulterrorhandler
raise errorclass, errorvalue
ProgrammingError: (1064, "You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'evid,eventClassMapping,component,clearid,DeviceGroups,eventGroup,ntevid,device,s' at line 1")
2008-10-03 17:48:45 INFO zen.ZenActions: processed 1 rules in 0.01 secs

Hello,

My ties with Ubuntu are deep, so I decided to write and share an install script for Zenoss 4.2.0. I've tested it with multiple installations, and so far everything is working like it should.

Any beta testers?

Notes: Ubuntu 12.04.1 x64 Server, fresh install, fully patched

Links: Blog Post with notes and full script

What would be the proper method to get Ubuntu as a supported operating system? I'm new to this community.

Having tried Zenoss and loving it i'm begining to fill it with routers i'm monitoring on the internet.
Als goes well and there's lots of info when something doesnt work or when you don't no how.
Great Community ;-)

But now i'm running in to an error i can't find on the forum and don't know how so solve.

I now have 30 routers on 30 diferent locations set up in Zenoss.
But now the Google Maps Portlet gives when the counter hits 14 of 30 the error :

"Google could not process addresses. Reason: OVER_QUERY_LIMIT"

My first thought. The google maps rquest limit of 25k (I don't have that many mappoint yet but maybee through some error)

But that was'nt the case. The report says about 100 query's on the google page for the first two days of testing.

I see somebody mentions(but for a complete different application) that there is a limit of adresses you can send to google in 1 or 2 seconds.

Kan this be limited in Zenoss so there will be a small delay in geo looking up. Or does anybody know where this error coems from

Also, if i'm not mistaking . Zenoss should cache the adresses so it doesn't have to look them up all the time , right ?

Everytime i get to the dashboard it starts over again with lookip up 1 0f 30 2 of 30 until 13 or 14 and then the error.

I already dit al clear geocache in the Infrastructure menu and also restarted zenoss a couple of times

Any help is welkom, i'm setting this up to convince my superior to switch to Zenoss in stead of OpenNMS an Nagios ;-)

Picture of error is attached

LITTLE UPDATE:

As far as i can check it should not re-geolocate every adres everytime.
I made a sub location container with 5 adresses. This works because i don't hit the 13 limit.
But ervery time i switch from and back to the dashboard is re-geolocates the adresses.So no cache is being used what so ever.
If i hit the 14 in this container i also get the query limit error again. But if it would cache i would have 3 times the error and then it would use the cached location

So where can i find the file or database entry where the cache is beining supposed to be build up, anyone ?

 

 

2008-10-03 17:47:45 INFO zen.ZenActions: processed 1 rules in 0.01 secs
2008-10-03 17:48:45 INFO zen.ZenActions: Processed 0 commands in 0.000045
2008-10-03 17:48:45 WARNING zen.ZenActions: SELECT prodState,firstTime,facility,eventClassKey,agent,dedupid,manager,Location,ownerid,stateChange,eventClass,id,DevicePriority,suppid,priority,DeviceClass,eventKey,monitor.,evid,eventClassMapping,component,clearid,DeviceGroups,eventGroup,ntevid,device,severity,count,message,summary,eventState,lastTime,ipAddress,Systems,severity,summary, evid FROM status WHERE (prodState <= 1000) and (eventState = 0) and (severity >= 2) AND evid NOT IN (SELECT evid FROM alert_state WHERE userid='admin' AND rule='Testing' )
2008-10-03 17:48:45 ERROR zen.ZenActions: action:Testing
Traceback (most recent call last):
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 220, in processRules
self.processEvent(zem, ar, actfunc)
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 246, in processEvent
for result in self.query(q):
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 182, in query
curs.execute(stmt)
File "/usr/local/zenoss/python/lib/python2.4/site-packages/MySQLdb/cursors.py", line 137, in execute
self.errorhandler(self, exc, value)
File "/usr/local/zenoss/python/lib/python2.4/site-packages/MySQLdb/connections.py", line 33, in defaulterrorhandler
raise errorclass, errorvalue
ProgrammingError: (1064, "You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'evid,eventClassMapping,component,clearid,DeviceGroups,eventGroup,ntevid,device,s' at line 1")
2008-10-03 17:48:45 INFO zen.ZenActions: processed 1 rules in 0.01 secs