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Device Issues Portlet Dont Reflect Acknowledge Events

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Any one know why a device with all event acknowledge dont became transparent on device issues portlet.

 

Iam using the version 3.0.3

 

In version 2.3.3 the portlet device issues do this but in version 3.0.3 dont.

 

Any one know why?


Graphs are empty and have "nan" for values

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I'm pretty new to Zenoss and could use any advice on the following issue.

 

We are running Zenoss v3.0-v03 monitoring Windows Servers.  One server in particular has 3 graphs that are blank and the values are "nan", but all the other graphs are populated and have the correct values listed.  The graphs used to be populated with information as well as the values.

 

The other Windows servers we are monitoring don't have this issue.  All graphs are normal. 

 

If I try to create a new graph I get the same results, they are blank with "nan" for values.

 

Any assistance would be appreciated.

 

Thanks

4.2 Install Script for Ubuntu 12.04 (Working)

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Hello,

 

My ties with Ubuntu are deep, so I decided to write and share an install script for Zenoss 4.2.0. I've tested it with multiple installations, and so far everything is working like it should.

 

Any beta testers?

 

Notes: Ubuntu 12.04.1 x64 Server, fresh install, fully patched

 

Links: Blog Post with notes and full script

 

 

What would be the proper method to get Ubuntu as a supported operating system? I'm new to this community.

Zenoss + Apache mod_proxy

Zenoss 4.2 Maps Portlet error "OVER_QUERY_LIMIT"

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Having tried Zenoss and loving it i'm begining to fill it with routers i'm monitoring on the internet.
Als goes well and there's lots of info when something doesnt work or when you don't no how.
Great Community ;-)

 

But now i'm running in to an error i can't find on the forum and don't know how so solve.


I now have 30 routers on 30 diferent locations set up in Zenoss.
But now the Google Maps Portlet gives when the counter hits 14 of 30 the error :


"Google could not process addresses. Reason: OVER_QUERY_LIMIT"

 

My first thought. The google maps rquest limit of 25k (I don't have that many mappoint yet but maybee through some error)

But that was'nt the case. The report says about 100 query's on the google page for the first two days of testing.


I see somebody mentions(but for a complete different application) that there is a limit of adresses you can send to google in 1 or 2 seconds.

Kan this be limited in Zenoss so there will be a small delay in geo looking up. Or does anybody know where this error coems from

 

 

 

Also, if i'm not mistaking . Zenoss should cache the adresses so it doesn't have to look them up all the time , right ?

Everytime i get to the dashboard it starts over again with lookip up 1 0f 30 2 of 30 until 13 or 14 and then the error.


I already dit al clear geocache in the Infrastructure menu and also restarted zenoss a couple of times

 

 

Any help is welkom, i'm setting this up to convince my superior to switch to Zenoss in stead of OpenNMS an Nagios ;-)

 

 

Picture of error is attached

 

 

LITTLE UPDATE:

 

 

As far as i can check it should not re-geolocate every adres everytime.
I made a sub location container with 5 adresses. This works because i don't hit the 13 limit.
But ervery time i switch from and back to the dashboard is re-geolocates the adresses.So no cache is being used what so ever.
If i hit the 14 in this container i also get the query limit error again. But if it would cache i would have 3 times the error and then it would use the cached location

 

So where can i find the file or database entry where the cache is beining supposed to be build up, anyone ?

Unable to view ASA interfaces

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When i add my ASA to the monitoring and try to view the interfaces i get the following error.

Anyone has any ideas.


Thank You

 

The server reported the following error:

ProgrammingError (1064, "You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '0' interface') and severity >= 1 and eventState <= 1 group by severity desc' at line 1")

The system has encountered an error. Please reload the page.

4.2 Install Script for Ubuntu 12.04 (Working)

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Hello,

 

My ties with Ubuntu are deep, so I decided to write and share an install script for Zenoss 4.2.0. I've tested it with multiple installations, and so far everything is working like it should.

 

Any beta testers?

 

Notes: Ubuntu 12.04.1 x64 Server, fresh install, fully patched

 

Links: Blog Post with notes and full script

 

 

What would be the proper method to get Ubuntu as a supported operating system? I'm new to this community.

zenoss 3.0 rc1 upgrade error

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Hi,

i've an issue upgrading my test install 2.5.2 to 3.0rc1

 

Daemon: zeoctl Error: no program specified; use -p or -C
For help, use /opt/zenoss/bin/zeoctl -h

 

what can i try?

 

i found this issue in a ticket ---> http://dev.zenoss.com/trac/ticket/6629 (but the resolution is a won't fix)

 

Here my upgrade step:

 

1- install fresh zenoss 2.5.2 on a test machine

2- restore 2.5.2 backup on the test machine

3- remove not 3.0 ready zenpack

4- install pre-upgrade zenpack and wait until zencatalog ends.

5- upgrade zenoss from 2.5.2 to 3.0 rc1

 

Regards

Andrea


Can't zoom on Graphs

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Hello there

 

As the name suggests, I cannot zoom, neither in nor out, on my graphs. I've tried in FireFox and Internet Explorer, no difference.

 

I am running Zenoss Version 3.1.0 on CentOS.

 

 

Thanks in advance

 

Best Regards,

Brian Pedersen

Device Issues Portlet Dont Reflect Acknowledge Events

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Any one know why a device with all event acknowledge dont became transparent on device issues portlet.

 

Iam using the version 3.0.3

 

In version 2.3.3 the portlet device issues do this but in version 3.0.3 dont.

 

Any one know why?

2.5.2 -> 3.0.3 ZenPack removal problem

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Hi,

 

I'm attempting to upgrade a test 2.5.2 box (CentOS 5.5 x86) to 3.0.3, but one of our home grown ZenPacks is stopping the upgrade as it's not compatible. The problem is that I can't uninstall it. I've tried via the GUI which does nothing and the command line:

 

$ zenpack --remove=Device_Server_Linux_Class

ERROR: zenpack command failed. Reason: ObjectNotFound: object <ZenPackManager at ZenPackManager> was not found on <ToOneRelationship at manager>

I've also tried via zendmd:

 

$ zendmd

<snip>

>>> dmd.ZenPackManager.packs._delObject('Device_Server_Linux_Class')

2012-01-23 09:50:38 WARNING OFS.Uninstalled Could not import class 'HttpMonitorDataSource' from module 'Products.HttpMonitor.datasources.HttpMonitorDataSource'

Traceback (most recent call last):

  File "<console>", line 1, in ?

  File "/opt/zenoss/Products/ZenRelations/ToManyRelationshipBase.py", line 79, in _delObject

    self.removeRelation(obj)

  File "/opt/zenoss/Products/ZenRelations/RelationshipBase.py", line 109, in removeRelation

    self._remoteRemove(obj)

  File "/opt/zenoss/Products/ZenRelations/ToManyContRelationship.py", line 177, in _remoteRemove

    rel._remove(self.__primary_parent__)

  File "/opt/zenoss/Products/ZenRelations/ToOneRelationship.py", line 91, in _remove

    raise ObjectNotFound( "object %s was not found on %s" % (obj, self))

ObjectNotFound: object <ZenPackManager at ZenPackManager> was not found on <ToOneRelationship at manager>

>>>

 

On both this box (and a yet-untouched prod box) I can't even select the ZenPack in the GUI as it thows an error. So restoring from backup isn't much of an option as it's previously broken.

 

  •   Module zope.tales.tales, line 696, in evaluate
    URL: file:/opt/zenoss/Products/ZenModel/skins/zenmodel/viewPackDetail.pt
    Line 135, Column 4
    Expression: <PythonExpr container.dmd.ZenTableManager.getBatch(tableName,objects,sortedHeader='getPrimaryDmdId')>
    Names:{'container': <ZentinelPortal at /zport>, 'context': <ZenPack at /zport/dmd/ZenPackManager/packs/Device_Server_Linux_Class>, 'default': <object object at 0xb7f15538>, 'here': <ZenPack at /zport/dmd/ZenPackManager/packs/Device_Server_Linux_Class>, 'loop': {}, 'nothing': None, 'options': {'args': ()}, 'repeat': <Products.PageTemplates.Expressions.SafeMapping object at 0xac866cc>, 'request': <HTTPRequest, URL=http://lqzen01:8080/zport/dmd/ZenPackManager/packs/Device_Server_Linux_Class>, 'root': <Application at >, 'template': <FSPageTemplate at /zport/viewPackDetail used for /zport/dmd/ZenPackManager/packs/Device_Server_Linux_Class>, 'traverse_subpath': [], 'user': <PropertiedUser 'admin'>}
  •   Module Products.PageTemplates.ZRPythonExpr, line 49, in __call__
    __traceback_info__: container.dmd.ZenTableManager.getBatch(tableName,objects,sortedHeader='getPrimaryDmdId')
  •   Module PythonExpr, line 1, in <expression>

Anyone got an idea of how to get round this. I've noticed a few similar posts over the past year or two, but they don't seem to end in a solution.

 

Thanks in advance!

Old "Edit" page for devices and hardware tab info

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Beta 4.

In earlier versions, the Edit page for a device let you set dome things that are not in zProperties - like Production State, Priority, rack, slot, comment....

 

How do I do this with 3.0?

 

Also, the old Hardware tab used to at least show CPU and memory.  I see CPU as a component in the new GUI but I don't see memory????

 

Cheers,

Jane

Problem with WMI - Zenoss wmic

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Hello all,
we've got problem with WMI. Calling WMI (Windows 2003) from Zenoss
gives error message. (There is right zWinPassword and zWinUser in
zProperties, of course).

The same error gives program wmic too:

 

# /usr/local/zenoss/common/bin/wmic -U USERTEST/Administrator%password //10.1.1.50 "select * from Win32_ComputerSystem"
[librpc/rpc/dcerpc_util.c:1290:dcerpc_pipe_auth_recv()] Failed to bind to uuid 4d9f4ab8-7d1c-11cf-861e-0020af6e7c57 - NT_STATUS_END_OF_FILE
[librpc/rpc/dcerpc_connect.c:790:dcerpc_pipe_connect_b_recv()] failed NT status (c0000022) in dcerpc_pipe_connect_b_recv
[wmi/wmic.c:196:main()] ERROR: Login to remote object.
NTSTATUS: NT_STATUS_ACCESS_DENIED - Access denied

 

When we have tested WMI locally in Windows 2003 all has been all right.

 

Would somebody tell me there is problem and how solve it?
Thank you very much for your help.
Have a nice day.

Google Maps always geocodes

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I am currently using Zenoss 4.2 on CentOS 64 bit. I have been attempting to display around 40 nodes (increasing in the future) in the Google Maps Portlet. My problem currently is that Zenoss wants to Geocode every time you return to the dashboard or refresh the page. All of my locations are currently entered in the form of latitude,longitude (ex. 32.044511,-89.841989). I have searched the forums and Internet for quite some time trying all of the solutions. Also, SP1 has been installed, which is suppose to fix the "Over_Query_Limit" message (which I not am currently concerned about or have that problem). It appears that I am never generating a cache file .

 

I also stumbled on a post about Zenoss 2.3 that had a similar issue and appeared to have a fix (http://community.zenoss.org/thread/8275), since I am entering lat,long coordinates in the first place . The problem is that the geomap.js file has evolved over time. Any help on this matter is greatly appreciated!

 

Thank you in advance

 

Drew

Device Issues Portlet Dont Reflect Acknowledge Events

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Any one know why a device with all event acknowledge dont became transparent on device issues portlet.

 

Iam using the version 3.0.3

 

In version 2.3.3 the portlet device issues do this but in version 3.0.3 dont.

 

Any one know why?


Can't zoom on Graphs

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Hello there

 

As the name suggests, I cannot zoom, neither in nor out, on my graphs. I've tried in FireFox and Internet Explorer, no difference.

 

I am running Zenoss Version 3.1.0 on CentOS.

 

 

Thanks in advance

 

Best Regards,

Brian Pedersen

New ZenPacks in the Community

New IP-SLA Enumeration/Monitoring ZenPack

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Thanks to Shane Scott for providing his new IP-SLA Enumeration/
Monitoring ZenPack. The ZenPack discovers, enumerates and allows
monitoring of SLAs. SLA objects are children of the parent SLA
appliance. The ZenPack provides 3 templates HTTP, New_SLA and VoIP
under the device class /Devices/Network/IPSLA.

IP-SLA Enumeration/Monitoring: http://www.zenoss.com/community/projects/zenpacks/ip_sla
IP-SLA Enumeration/Monitoring Wiki: http://community.zenoss.org/trac-zenpacks/wiki/ZenPacksipSLASLADevice

Thanks Shane!

Thanks,Matt Ray
Zenoss Community Manager
community.zenoss.com
mray@zenoss.com






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Event Alert Variable list?

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To save those who don't like a book I'll put my question up top and then the history will follow:

Main Question:
is there a list of all the Event Variables and their criteria to using them in email alerts available?

History:
I'll admit I'm a Newbie to Zenoss, about 3 weeks old now, but this forum and the manual have been great in getting us running. We've just ordered Zenoss Core Network and System Monitoring by Michael Badger and are verry pleased by what we have seen Zenoss do in this short time.
We were about to enter phase 2 of our testing/rollout, when I thought I'd revamp the Event alerts, to make them more user friendly. Using the Forum I found you could use most HTML as long as you had <! at the end of each line to comment out the <cr> Zenoss attaches. Simple enough, but I wanted to see how each Piece of information came through the email perhaps there was a transform or two I could use.

I copied the list found on the bottom of the Alerts window added the "%(" and the ")s" and pasted that into my alerts, sadly that broke then alerts.

Normally if you break the HTML in an alert it sends the default alert, but according to this I broke the SQL in an alert (see below) and it sends nothing. I've reverted my alerts to their previous form and they send again but two questions remain:

Questions:
What variable broke the alert?
(Main question from above)
Is there a list of all the Event Variables and their criteria to using them in email alerts available?

Log:
Here is the log from ZenActions, showing I broke the SQL on the alerts

 

 

2008-10-03 17:47:45 INFO zen.ZenActions: processed 1 rules in 0.01 secs
2008-10-03 17:48:45 INFO zen.ZenActions: Processed 0 commands in 0.000045
2008-10-03 17:48:45 WARNING zen.ZenActions: SELECT prodState,firstTime,facility,eventClassKey,agent,dedupid,manager,Location,ownerid,stateChange,eventClass,id,DevicePriority,suppid,priority,DeviceClass,eventKey,monitor.,evid,eventClassMapping,component,clearid,DeviceGroups,eventGroup,ntevid,device,severity,count,message,summary,eventState,lastTime,ipAddress,Systems,severity,summary, evid FROM status WHERE (prodState <= 1000) and (eventState = 0) and (severity >= 2) AND evid NOT IN (SELECT evid FROM alert_state WHERE userid='admin' AND rule='Testing' )
2008-10-03 17:48:45 ERROR zen.ZenActions: action:Testing
Traceback (most recent call last):
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 220, in processRules
self.processEvent(zem, ar, actfunc)
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 246, in processEvent
for result in self.query(q):
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 182, in query
curs.execute(stmt)
File "/usr/local/zenoss/python/lib/python2.4/site-packages/MySQLdb/cursors.py", line 137, in execute
self.errorhandler(self, exc, value)
File "/usr/local/zenoss/python/lib/python2.4/site-packages/MySQLdb/connections.py", line 33, in defaulterrorhandler
raise errorclass, errorvalue
ProgrammingError: (1064, "You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'evid,eventClassMapping,component,clearid,DeviceGroups,eventGroup,ntevid,device,s' at line 1")
2008-10-03 17:48:45 INFO zen.ZenActions: processed 1 rules in 0.01 secs




Current Specs:
Zenoss 2.2.4 on Red Hat 5
100 Dell Servers Monitored with
|-Open Manage 5.4
|-SNMP-informant installed
MIBs uploaded and Traps flowing as intended
Basic HTML Email Alerts going out

Like I said we are on the verge of phase 2, and everyone here has been helpful, simply in the amount of information available to anyone who searches the forums... I just haven't seen this yet

zenoss 3.0 rc1 upgrade error

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Hi,

i've an issue upgrading my test install 2.5.2 to 3.0rc1

 

Daemon: zeoctl Error: no program specified; use -p or -C
For help, use /opt/zenoss/bin/zeoctl -h

 

what can i try?

 

i found this issue in a ticket ---> http://dev.zenoss.com/trac/ticket/6629 (but the resolution is a won't fix)

 

Here my upgrade step:

 

1- install fresh zenoss 2.5.2 on a test machine

2- restore 2.5.2 backup on the test machine

3- remove not 3.0 ready zenpack

4- install pre-upgrade zenpack and wait until zencatalog ends.

5- upgrade zenoss from 2.5.2 to 3.0 rc1

 

Regards

Andrea

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