Hi,

I have gone through all the steps to set up a non-admin user for monitoring (DCOM, WMI, enable ntlm2 etc). All LOOKS good, except the zenoss user does not see all the services. I have not found any solutions out there:

Non Admin User:

wmic -U <domain>/zenoss --password='<PW>' //<server> "Select caption From Win32_Service" -d 1Caption|Name
Application Management|AppMgmt
DCOM Server Process Launcher|DcomLaunch
DHCP Client|Dhcp
DNS Client|Dnscache
Windows Event Log|EventLog
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Windows CardSpace|idsvc
KtmRm for Distributed Transaction Coordinator|KtmRm
Distributed Transaction Coordinator|MSDTC
Network Access Protection Agent|napagent
Net.Msmq Listener Adapter|NetMsmqActivator
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Net.Pipe Listener Adapter|NetPipeActivator
Net.Tcp Listener Adapter|NetTcpActivator
Net.Tcp Port Sharing Service|NetTcpPortSharing
Office Source Engine|ose
BranchCache|PeerDistSvc
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Performance Logs & Alerts|pla
Remote Access Auto Connection Manager|RasAuto
Remote Access Connection Manager|RasMan
Routing and Remote Access|RemoteAccess
Remote Procedure Call (RPC)|RpcSs
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Resultant Set of Policy Provider|RSoPProv
Security Accounts Manager|SamSs
Task Scheduler|Schedule
System Event Notification Service|SENS
Print Spooler|Spooler
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Secure Socket Tunneling Protocol Service|SstpSvc
Virtual Disk|vds
Windows Color System|WcsPlugInService
WinHTTP Web Proxy Auto-Discovery Service|WinHttpAutoProxySvc
Windows Update|wuauserv
[wmi/wmic.c:212:main()] OK   : Retrieve result data.

Admin User:

wmic -U <domain>/administrator --password='<PW>' //<server> "Select caption From Win32_Service" -d 1Caption|Name

Caption|Name
Application Experience|AeLookupSvc
Application Layer Gateway Service|ALG
Application Information|Appinfo
Application Management|AppMgmt
ASP.NET State Service|aspnet_state
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Windows Audio Endpoint Builder|AudioEndpointBuilder
Windows Audio|Audiosrv
Backup Exec Remote Agent for Windows Systems|BackupExecAgentAccelerator
Base Filtering Engine|BFE
Background Intelligent Transfer Service|BITS
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Computer Browser|Browser
Symantec Event Manager|ccEvtMgr
Symantec Settings Manager|ccSetMgr
Certificate Propagation|CertPropSvc
Microsoft .NET Framework NGEN v2.0.50727_X86|clr_optimization_v2.0.50727_32
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Microsoft .NET Framework NGEN v4.0.30319_X86|clr_optimization_v4.0.30319_32
COM+ System Application|COMSysApp
Cryptographic Services|CryptSvc
Offline Files|CscService
DCOM Server Process Launcher|DcomLaunch
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
DHCP Client|Dhcp
DNS Client|Dnscache
Wired AutoConfig|dot3svc
Diagnostic Policy Service|DPS
Extensible Authentication Protocol|EapHost
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Windows Event Log|EventLog
COM+ Event System|EventSystem
Microsoft Fibre Channel Platform Registration Service|FCRegSvc
Function Discovery Provider Host|fdPHost
Function Discovery Resource Publication|FDResPub
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Windows Font Cache Service|FontCache
Windows Presentation Foundation Font Cache 3.0.0.0|FontCache3.0.0.0
Group Policy Client|gpsvc
Human Interface Device Access|hidserv
Health Key and Certificate Management|hkmsvc
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Windows CardSpace|idsvc
IKE and AuthIP IPsec Keying Modules|IKEEXT
PnP-X IP Bus Enumerator|IPBusEnum
IP Helper|iphlpsvc
CNG Key Isolation|KeyIso
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
KtmRm for Distributed Transaction Coordinator|KtmRm
Server|LanmanServer
Workstation|LanmanWorkstation
LiveUpdate|LiveUpdate
Link-Layer Topology Discovery Mapper|lltdsvc
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
TCP/IP NetBIOS Helper|lmhosts
Multimedia Class Scheduler|MMCSS
Windows Firewall|MpsSvc
Distributed Transaction Coordinator|MSDTC
SQL Server FullText Search (MSSQLSERVER)|msftesql
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Microsoft iSCSI Initiator Service|MSiSCSI
Windows Installer|msiserver
SQL Server (MSSQLSERVER)|MSSQLSERVER
SQL Server Active Directory Helper|MSSQLServerADHelper
SQL Server Analysis Services (MSSQLSERVER)|MSSQLServerOLAPService
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Network Access Protection Agent|napagent
Netlogon|Netlogon
Network Connections|Netman
Net.Msmq Listener Adapter|NetMsmqActivator
Net.Pipe Listener Adapter|NetPipeActivator
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Network List Service|netprofm
Net.Tcp Listener Adapter|NetTcpActivator
Net.Tcp Port Sharing Service|NetTcpPortSharing
Network Location Awareness|NlaSvc
Network Store Interface Service|nsi
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Office Source Engine|ose
BranchCache|PeerDistSvc
Performance Logs & Alerts|pla
Plug and Play|PlugPlay
IPsec Policy Agent|PolicyAgent
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
User Profile Service|ProfSvc
Protected Storage|ProtectedStorage
Remote Access Auto Connection Manager|RasAuto
Remote Access Connection Manager|RasMan
Routing and Remote Access|RemoteAccess
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Remote Registry|RemoteRegistry
Remote Procedure Call (RPC) Locator|RpcLocator
Remote Procedure Call (RPC)|RpcSs
Resultant Set of Policy Provider|RSoPProv
Special Administration Console Helper|sacsvr
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Security Accounts Manager|SamSs
Smart Card|SCardSvr
Task Scheduler|Schedule
Smart Card Removal Policy|SCPolicySvc
Secondary Logon|seclogon
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
System Event Notification Service|SENS
Terminal Services Configuration|SessionEnv
Internet Connection Sharing (ICS)|SharedAccess
Shell Hardware Detection|ShellHWDetection
Software Licensing|slsvc
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
SL UI Notification Service|SLUINotify
Symantec Management Client|SmcService
Symantec Network Access Control|SNAC
SNMP Trap|SNMPTRAP
Print Spooler|Spooler
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
SQL Server Browser|SQLBrowser
SQL Server Agent (MSSQLSERVER)|SQLSERVERAGENT
SQL Server VSS Writer|SQLWriter
SSDP Discovery|SSDPSRV
Secure Socket Tunneling Protocol Service|SstpSvc
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Microsoft Software Shadow Copy Provider|swprv
Symantec Endpoint Protection|Symantec AntiVirus
Superfetch|SysMain
Telephony|TapiSrv
TPM Base Services|TBS
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Terminal Services|TermService
Themes|Themes
Thread Ordering Server|THREADORDER
Distributed Link Tracking Client|TrkWks
Windows Modules Installer|TrustedInstaller
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Interactive Services Detection|UI0Detect
Terminal Services UserMode Port Redirector|UmRdpService
UPnP Device Host|upnphost
Desktop Window Manager Session Manager|UxSms
Virtual Disk|vds
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Volume Shadow Copy|VSS
Windows Time|W32Time
Block Level Backup Engine Service|wbengine
Windows Color System|WcsPlugInService
Diagnostic Service Host|WdiServiceHost
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Diagnostic System Host|WdiSystemHost
Windows Event Collector|Wecsvc
Problem Reports and Solutions Control Panel Support|wercplsupport
Windows Error Reporting Service|WerSvc
WinHTTP Web Proxy Auto-Discovery Service|WinHttpAutoProxySvc
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Windows Management Instrumentation|Winmgmt
Windows Remote Management (WS-Management)|WinRM
WMI Performance Adapter|wmiApSrv
Portable Device Enumerator Service|WPDBusEnum
Windows Presentation Foundation Font Cache 4.0.0.0|WPFFontCache_v0400
[wmi/wmic.c:212:main()] OK   : Retrieve result data.
Windows Update|wuauserv
Windows Driver Foundation - User-mode Driver Framework|wudfsvc

Hi Folks,

I've just completed a clean manual install (not using the auto-install script) of 4.2.0 on centos 6.3, and am running into a hell of a dep issue with mysql, zenoss, and postfix.  I've installed all of the MySQL stuff indicated in the install docs:

However, now postfix won't start:

# postfix

postfix: error while loading shared libraries: libmysqlclient.so.16: cannot open shared object file: No such file or directory

Obviously the "shared" package isn't handling the requests for libmysqlclient.so.16 - not surprising since, according ro rpm at least, it only provides .18 files:

# rpm -ql MySQL-shared-5.5.28-1.el6.x86_64

/usr/lib64/libmysqlclient.so

/usr/lib64/libmysqlclient.so.18

/usr/lib64/libmysqlclient.so.18.0.0

/usr/lib64/libmysqlclient_r.so

/usr/lib64/libmysqlclient_r.so.18

/usr/lib64/libmysqlclient_r.so.18.0.0

I have seen a few mentions of this on the forums here, but no solutions.  Anyone have an idea how I might fix this?  Reinstalling postfix sneaks mysql-libs in with the install, strangely not complaining about deps, so that's not really an option.

PS - how to I indicate code or quote tags on this BBS?

Hey, I'm very new to Zenoss. My task recently at work has been to upgrade the current Zenoss system (2.5 on a literally unknown linux distro).

I have created a New VM on an ESXi Host, installed CentOS 6.4, and was easily able to configure it and run the auto deploy script provided on the Zenoss Install Wiki. I was very pleased with these results.

The old system just did ping tests on a listed amount of servers. The goal was to increase monitoring using more of the capabilities Zenoss offers. Heres the info I can provide, i hope its enough let me know if more info is requred:

Class = /Server/Windows/WMI

Modeler Plugins selected:

zenoss.wmi.CpuMap,zenoss.wmi.FileSystemMap,zenoss.wmi.IpInterfaceMap,zenoss.wmi.MemoryMap,zenoss.wmi.ProcessMap

Model Device Output:

2013-07-31 15:06:53,009 INFO zen.ZenModeler: Connecting to localhost:8789
2013-07-31 15:06:53,014 INFO zen.ZenModeler: Connected to ZenHub
2013-07-31 15:06:53,158 INFO zen.ZenModeler: Collecting for device FileServer.domain.local
2013-07-31 15:06:53,352 INFO zen.ZenModeler: WMI collector method for device FileServer.domain.local
2013-07-31 15:06:53,353 INFO zen.ZenModeler: plugins: zenoss.wmi.CpuMap, zenoss.wmi.FileSystemMap, zenoss.wmi.IpInterfaceMap, zenoss.wmi.MemoryMap, zenoss.wmi.ProcessMap
2013-07-31 15:06:53,355 INFO zen.ZenModeler: No Python plugins found for FileServer.domain.local
2013-07-31 15:06:53,356 INFO zen.ZenModeler: No command plugins found for dathomir.cudgc.local
2013-07-31 15:06:53,357 INFO zen.ZenModeler: SNMP monitoring off for FileServer.domain.local
2013-07-31 15:06:53,357 INFO zen.ZenModeler: No portscan plugins found for FileServer.domain.local
2013-07-31 15:06:59,614 INFO zen.ZenModeler: processing zenoss.wmi.CpuMap (Cache) for device FileServer.domain.local
2013-07-31 15:06:59,616 INFO zen.ZenModeler: processing zenoss.wmi.CpuMap (CPU) for device FileServer.domain.local
2013-07-31 15:06:59,618 INFO zen.ZenModeler: Collecting filesystems for device FileServer.domain.local
2013-07-31 15:06:59,619 INFO zen.ZenModeler: Collecting interfaces for device FileServer.domain.local
2013-07-31 15:06:59,621 INFO zen.ZenModeler: processing zenoss.wmi.MemoryMap for device FileServer.domain.local
2013-07-31 15:06:59,622 WARNING zen.ZenModeler: WMI process discovery is currently not supported
2013-07-31 15:07:00,511 INFO zen.ZenModeler: Changes in configuration applied
2013-07-31 15:07:00,512 INFO zen.ZenModeler: Scan time: 7.35 seconds
2013-07-31 15:07:00,514 INFO zen.ZenModeler: Daemon ZenModeler shutting down

Default Monitoring templates selected:

Device_WMI (/Server/Windows)

Error:

Resource: FileServer
Component: zen.winperf.PerfRpc
Event Class: /Status/Wmi
Status: New
Message: Bad Counter(s) - 5 bad counter(s) for device 172.16.xxx.xx

Event Management...
agent zenwinperf
component zen.winperf.PerfRpc
dedupid dathomir.cudgc.local|zen.winperf.PerfRpc|/Status/Wmi|bad_wmi_counter_consolidation_event|3
eventClass /Status/Wmi
eventClassKey 
eventClassMapping 
eventGroup 
eventKey bad_wmi_counter_consolidation_event
eventState New
evid 000c298f-1444-bb75-11e2-fa1ce8cf3ca4
facility 
message Bad Counter(s) - 5 bad counter(s) for device 172.16.xxx.xx
ntevid 
priority 
severity 3
summary Bad Counter(s) - 5 bad counter(s) for device 172.16.xxx.xx

Device State...
DeviceClass /Server/Windows/WMI
DeviceGroups 
DevicePriority Normal
Location 
Systems 
device FileServer
ipAddress 172.16.xxx.xx
monitor localhost
prodState Production

Event Data...
clearid 
count 3
firstTime 2013-07-31 15:08:03
lastTime 2013-07-31 15:08:03
ownerid 
stateChange 2013-07-31 15:08:03

Event Details...
details \LogicalDisk(\\?\Volume{97bf102a-8671-11e2-a005-806e6f6e6963})\Disk Read Bytes/sec,
\LogicalDisk(\\?\Volume{97bf102a-8671-11e2-a005-806e6f6e6963})\% Disk Read Time,
\LogicalDisk(\\?\Volume{97bf102a-8671-11e2-a005-806e6f6e6963})\Disk Write Bytes/sec,
\LogicalDisk(\\?\Volume{97bf102a-8671-11e2-a005-806e6f6e6963})\% Disk Write Time,
\LogicalDisk(\\?\Volume{97bf102a-8671-11e2-a005-806e6f6e6963})\Free Megabytes

explanation These WMI performance counter(s) are being queried, but the specific performance counter(s) are not on the remote system
manager Zenoss
resolution Stop monitoring the component or fix and/or remove the performance counter name from the monitoring template. 'typeperf -q' on the remote system will show available counters
zenoss.device.device_class /Server/Windows/WMI
zenoss.device.ip_address 172.16.20.44
zenoss.device.priority 3
zenoss.device.production_state 1000

I found this fourm post, http://community.zenoss.org/thread/16187 and attempted the trnsform script provided, but that did not resolve the Issue, i still get this error in my events on Zenoss. I can see all the info I would like to see via the WMI modeliing I just really would like not to see this error. I am able to see what the disk usuage is for each disk on the device so i'm not sure what exactly its complainnig about and i can't for the life of my find where in Zenoss I would disable this monitoring request.. Thoughts?

Oh and the Server being monitored via WMI is Windows Server 2008 R2.

Having tried Zenoss and loving it i'm begining to fill it with routers i'm monitoring on the internet.
Als goes well and there's lots of info when something doesnt work or when you don't no how.
Great Community ;-)

But now i'm running in to an error i can't find on the forum and don't know how so solve.

I now have 30 routers on 30 diferent locations set up in Zenoss.
But now the Google Maps Portlet gives when the counter hits 14 of 30 the error :

"Google could not process addresses. Reason: OVER_QUERY_LIMIT"

My first thought. The google maps rquest limit of 25k (I don't have that many mappoint yet but maybee through some error)

But that was'nt the case. The report says about 100 query's on the google page for the first two days of testing.

I see somebody mentions(but for a complete different application) that there is a limit of adresses you can send to google in 1 or 2 seconds.

Kan this be limited in Zenoss so there will be a small delay in geo looking up. Or does anybody know where this error coems from

Also, if i'm not mistaking . Zenoss should cache the adresses so it doesn't have to look them up all the time , right ?

Everytime i get to the dashboard it starts over again with lookip up 1 0f 30 2 of 30 until 13 or 14 and then the error.

I already dit al clear geocache in the Infrastructure menu and also restarted zenoss a couple of times

Any help is welkom, i'm setting this up to convince my superior to switch to Zenoss in stead of OpenNMS an Nagios ;-)

Picture of error is attached

LITTLE UPDATE:

As far as i can check it should not re-geolocate every adres everytime.
I made a sub location container with 5 adresses. This works because i don't hit the 13 limit.
But ervery time i switch from and back to the dashboard is re-geolocates the adresses.So no cache is being used what so ever.
If i hit the 14 in this container i also get the query limit error again. But if it would cache i would have 3 times the error and then it would use the cached location

So where can i find the file or database entry where the cache is beining supposed to be build up, anyone ?

Hello,

I'm trying to customize the e-mail notifications sent out by Zenoss Core 3.0.3. Here's what I have so far.

Summary:

%(device)s %(summary)s

Body:

Device: %(device)s
Component: %(component)s
Severity: %(severityString)s
Time: %(firstTime)s
Message:
%(message)s
<a href="%(eventUrl)s">Event Detail</a>
<a href="%(ackUrl)s">Acknowledge</a>
<a href="%(deleteUrl)s">Delete</a>
<a href="%(eventsUrl)s">Device Events</a>

This works great for most devices, however any devices that are not registered in DNS only show the IP address in the notfication. For example I have a device named BURL-SERVER-UPS. IP address 192.168.17.98

When the up/down notification gets sent, it gives a notification saying:

192.168.17.98 ip 192.168.17.98 is up

What field can I use so that the notification shows the Device Name rather than the IP?

Hello,

I'm having trouble getting snmp configured for one of my servers. I'm able to get a result from the command "snmpwalk localhost -c public -v1" on the machine itself, but I'm unable to get anything but a timeout error when using the snmpwalk command in Zenoss.

I've looked through the "Configuration of NetSnmp for use with Zenoss" (http://community.zenoss.org/docs/DOC-2502) and "How to Troubleshoot SNMP" (http://community.zenoss.org/docs/DOC-2538) documentation and used the suggested configurations. I've also double-checked my user/pass settings in the device's zProperties, but am still unable to get a response.

It's a *nix boxed used for storage, so no mysql/apache/etc. Does anyone have any idea what else might be causing the problem?

Thanks.

-interploy

Hi,

I'm currently testing Zenoss 4.2 in order to deploy it as soon as I straighten all annoyances.

One show stopper I encounter is I can't make esxtop work properly in Zenoss.   Resxtop works well from command line.   check_esxtop as well.   But in Zenoss,  all I get is a component named "Virtual Machines" with the number of Vm's on the host.   But clicking this componed won't list any vm's on the right pane.   The events list for this device says "No data returned from this command".

zCommandUserName and Password are set for the esxtop class.   Modeling seems to act correctly.

Is anybody having problems with esxtop under Zenoss 4.2?

In 3.2,  I used to use VMWare Esxi monitor because I couldn't make esxtop work at that time.  So I'm new to esxtop.  I thought it is a good idea to use it as it is supplied with the core zenpack bundle.

I run zenoss in CentOS 6.1 with most current packages.

Thanks

I am hoping we can use zenoss to monitor our SSL webservers (or other ssl cert enabled services) for expiration, we'd also like to have domain names in Zenoss so they can be monitored for expiration dates.

Is this currently possible? If there's not a way or a zenpack for it, I'll work with my developer at work to create a zenpack for it.

/usr/bin/zensendevent -d hidro.logistics.com -p hidro -k hidro -s Critical -c /Backup/HIDRO/ --server zenoss.logistics.com \
"Warning\!: HIDRO rev #$(echo $hidro) NOT MATCH with COUGAR rev #$(echo $cougar) on `/bin/date` \!"

/usr/bin/zensendevent -d hidro.logistics.com -p hidro -k hidro -s Clear -c /Backup/HIDRO/ --server zenoss.logistics.com \
"Info\!: HIDRO rev #$(echo $hidro) IS MATCH with COUGAR rev #$(echo $cougar) on `/bin/date` \!"

Following this article, I could redirect all of the requests sent to http://mydomain.com/zport/dmd to zenoss very well.

RewriteEngine On

RewriteRule ^/(.*) http://5.191.28.77:8080/VirtualHostBase/http/%{SERVER_NAME}:80/$1  [P,L]

But, I need to redirect to zenoss only the requests sent to http://mydomain.com/monitor

How can I do that? Is it possible using a Location tag?

When you use graphs, you can see CPU utilization for the last few hours, days, weeks and months. Is there a way to take the information that is generated in the graphs, and create a report that gives you the same monthly statistical information? I have tried for the last week to figure this out and cannot find a way to get this information in a report.

Thnak you in advance for your help.

I sure hope someone can help me figure this out.  Been through all the logs, forums, and anything else I can think of, so as a last resort, I'm reaching out the community.  I'm not a power linux user by any means, but  know enough to be dangerous, to give you some background.   All we need is simple monitoring and alerting, but without Zenhub, we don't get alerts, which isn't good.  Zenhub won't stay running for a more than 2-3 days at this point, and it's been that way for months.  There's nothing in the zenhub log.  It just stops.  I found this in zencommand log, which is the most information I can find on the issue.

2012-08-10 21:35:52,849 ERROR zen.zencommand: ZenHub is down

Traceback (most recent call last):

  File "/usr/local/zenoss/zenoss/Products/ZenRRD/zencommand.py", line 704, in doFetchConfig

    self.setPropertyItems(driver.next())

  File "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 64, in result

    raise ex

HubDown: ZenHub is down

2012-08-10 21:35:53,342 ERROR zen.zencommand: ZenHub is down

Traceback (most recent call last):

  File "/usr/local/zenoss/zenoss/Products/ZenRRD/zencommand.py", line 752, in start

    driver.next()

  File "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 64, in result

    raise ex

HubDown: ZenHub is down

2012-08-11 03:35:53,484 ERROR zen.zencommand: ZenHub is down

Traceback (most recent call last):

  File "/usr/local/zenoss/zenoss/Products/ZenRRD/zencommand.py", line 704, in doFetchConfig

    self.setPropertyItems(driver.next())

  File "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 64, in result

    raise ex

HubDown: ZenHub is down

2012-08-11 03:35:53,685 ERROR zen.zencommand: ZenHub is down

Traceback (most recent call last):

  File "/usr/local/zenoss/zenoss/Products/ZenRRD/zencommand.py", line 752, in start

    driver.next()

  File "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 64, in result

    raise ex

We are running this on Ubuntu Linux 12.04.1 and Zenoss is the latest version: Zenoss 3.2.1.

I'd truly appreciate some help in getting this fixed.  Please let me know if there is any other information I can provide.  Thank you in advance.

Having tried Zenoss and loving it i'm begining to fill it with routers i'm monitoring on the internet.
Als goes well and there's lots of info when something doesnt work or when you don't no how.
Great Community ;-)

But now i'm running in to an error i can't find on the forum and don't know how so solve.

I now have 30 routers on 30 diferent locations set up in Zenoss.
But now the Google Maps Portlet gives when the counter hits 14 of 30 the error :

"Google could not process addresses. Reason: OVER_QUERY_LIMIT"

My first thought. The google maps rquest limit of 25k (I don't have that many mappoint yet but maybee through some error)

But that was'nt the case. The report says about 100 query's on the google page for the first two days of testing.

I see somebody mentions(but for a complete different application) that there is a limit of adresses you can send to google in 1 or 2 seconds.

Kan this be limited in Zenoss so there will be a small delay in geo looking up. Or does anybody know where this error coems from

Also, if i'm not mistaking . Zenoss should cache the adresses so it doesn't have to look them up all the time , right ?

Everytime i get to the dashboard it starts over again with lookip up 1 0f 30 2 of 30 until 13 or 14 and then the error.

I already dit al clear geocache in the Infrastructure menu and also restarted zenoss a couple of times

Any help is welkom, i'm setting this up to convince my superior to switch to Zenoss in stead of OpenNMS an Nagios ;-)

Picture of error is attached

LITTLE UPDATE:

As far as i can check it should not re-geolocate every adres everytime.
I made a sub location container with 5 adresses. This works because i don't hit the 13 limit.
But ervery time i switch from and back to the dashboard is re-geolocates the adresses.So no cache is being used what so ever.
If i hit the 14 in this container i also get the query limit error again. But if it would cache i would have 3 times the error and then it would use the cached location

So where can i find the file or database entry where the cache is beining supposed to be build up, anyone ?

Hello,

I'm trying to customize the e-mail notifications sent out by Zenoss Core 3.0.3. Here's what I have so far.

Summary:

%(device)s %(summary)s

Body:

Device: %(device)s
Component: %(component)s
Severity: %(severityString)s
Time: %(firstTime)s
Message:
%(message)s
<a href="%(eventUrl)s">Event Detail</a>
<a href="%(ackUrl)s">Acknowledge</a>
<a href="%(deleteUrl)s">Delete</a>
<a href="%(eventsUrl)s">Device Events</a>

This works great for most devices, however any devices that are not registered in DNS only show the IP address in the notfication. For example I have a device named BURL-SERVER-UPS. IP address 192.168.17.98

When the up/down notification gets sent, it gives a notification saying:

192.168.17.98 ip 192.168.17.98 is up

What field can I use so that the notification shows the Device Name rather than the IP?